Privacy Policy

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Google Rating

4.9

Based on 3462 reviews

George MorganJul 18, 2025

Excellent, arrived on time loaded everything even swept up the dirt and rubbish.

Melinda SampsonJul 16, 2025

Great communication, on time, reasonable price and very polite .

Alexis GrayJul 15, 2025

Amazing service , quick and the guys did a great job

Connor SymsJul 14, 2025

Very pleasant experience. Had the pleasure of Daniel and Andrew to remove our junk. Great guys, supe…

Patrick BakerJul 12, 2025

The whole process from initial enquiry to collection was handled with exceptional efficiency and pro…

T MackeyJul 11, 2025

Fast and easy. Their guys are good dudes too.

Alby FarrisJul 11, 2025

Moving technicians were professional and expedited the move very smoothly, safely and quickly. Thank…

Ann SmithJul 10, 2025

Great service, timely arrival, communication and deed done. Thank you

Anthony CarpenterJul 10, 2025

Just had the boys from Junk2Go finish at my place for the day. Excellent, professional, work. Friend…

ray lJul 09, 2025

Excellent service provided by the 2 guys from Junk2Go. Fast and efficient. Reasonable price. Same d…

Stephen LynchJul 09, 2025

Friendly staff, quick and easy, able to book in very quickly, great service - highly recommend

Simone RillstoneJul 04, 2025

Outstanding service with very professional staff. Highly recommend

Jessica Ah ChongJul 07, 2025

Great service. Early and quick

Mike DownJul 07, 2025

Really good to deal with. Straight forward process in terms of booking a day/time, reasonable prici…

Philip and Katrina GreenJul 06, 2025

Junk2GO came at short notice to dispose of some items for us. They arrived when they said they woul…

Richard HowittJul 05, 2025

Very clear communications and very conscientious work by Esi and Pita, thank-you.

L P (Pltypuss)Jul 05, 2025

Timely, fast and efficient. Really appreciated the speedy job. Relieved to get rid of everything so …

Mary KennedyJul 03, 2025

Arrived on time and removed furniture efficiently

Colin BrownApr 28, 2021

Contacted Junk to Go in the evening. Responded with time which was the next morning. Arrived promptl…

Oriel CharmleyJun 28, 2025

Great service, good communication.

Vivienne MetzJun 28, 2025

Excellent service! Prompt and efficient! 5 stars all the way

Ariane Serpeloni TavaresJun 27, 2025

No comment available

Jennifer WattieJun 27, 2025

The service was friendly, professional and efficient.

Sissy PatersonJun 27, 2025

The guys were polite and efficient. As ever Junk to Go has done a thorough speedy job.

Greame ScottJun 26, 2025

No comment available

Memory AretereJun 23, 2025

Amazing service The boys came had a look, gave us a price and then took everything and it was done s…

Harsh PatelJun 23, 2025

Fast, easy and great customer service

Rose DobbinJun 23, 2025

They called and txted me ahead of time, and their staff who were onsite were kind, prompt and very h…

Darren WhiteJun 23, 2025

A truly magnificent company. Made our difficult spa removal a breeze. Got it shifted in 30mins and c…

Cameron ScottJun 19, 2025

No comment available

Margaret GhioJun 19, 2025

I am very impressed with this service. Fast efficient and great communication. I had an extremely he…

Elias HanlonJun 18, 2025

Professional and efficient service.

Graeme & Wendy SelkirkJun 18, 2025

One of the most professional and efficient companies I have ever worked with. Aly took our request f…

Daniel WilsonJun 18, 2025

Thank god

Murray_Juicy Efalaimo_CraigJun 18, 2025

Junk 2 go was 👍🏾here and gone. The 2 men done well no complaints, keep up the good work.Time consu…

Nadia HopkinsJun 17, 2025

They arrived on time, were friendly and professional and cleared away all the rubbish leaving the ar…

Bhavnesh ManiJun 16, 2025

Great experience! The team arrived exactly on time for the sofa pickup and made the whole process su…

Carol TJun 13, 2025

Junk2go always saves me when there is rubbish to remove. They are quick, kind and responsive, they e…

Grace Fang-Yi LeeJun 13, 2025

This is my second time requesting the Junk2go service. I can tell they keep improving their service …

Hidden_ChinJun 13, 2025

No comment available

P ReesJun 13, 2025

No comment available

Justin GJun 12, 2025

Just want to again thank the team for making moving so much easier by picking up the old couch etc. …

Shameema ShameemJun 12, 2025

The two gentlemen did such a great job with removing the items. Cutting up the spa created such a me…

Alister WishartJun 11, 2025

No comment available

Colleen MantleJun 09, 2025

Really easy and quick. I had to reschedule at the last minute and they couldn’t be more helpful. Wou…

Charmaine ColynJun 07, 2025

They are friendly and quick. It was super easy! Highly recommend.

Kevin MorganJun 07, 2025

They arrived on time and looked at the item. Then gave a price which I accepted. The y photograph th…

Paraic McCormackJun 04, 2025

Fast, friendly, and affordable service. Highly recommended !

susan DewJun 04, 2025

Junk2go were very effecient and easy to deal. They communicate well and get in touch before they arr…

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Junk2Go Limited (“Junk2Go”) Privacy Policy as of 1 June 2023

Junk2Go, and its third-party business partners, respect your privacy. We have systems in place to protect your privacy and any data collected.

Information Collected

Junk2Go may collect personal information from you (including without limitation, your name, email address, phone number, address, photos of any waste – before and after collection, and job history details), when you visit junk2go.co.nz (our “site”) or contact us via the phone, email or text, allow our team on site, or participate in a promotion. We may also collect non-personal information on your site visit including your internet service provider, the time and length of your visit, the pages you look at on our sites, and the method by which you arrived at our site.

This information is used to communicate with you, provide and improve our service to you, and / or, enable us to provide any other aspect of our service to you, including marketing and promotional activity, as well as for research and profiling purposes including customer demographics. Aggregated information which does not include any personal details may be shared with our affiliates, agents and business partners.

You are reminded that the internet is not a secure environment. If you provide us any information, including your email address, it is sent at your own risk.

How Your Information is Stored and Kept Secure

All personal information collected by Junk2Go is held securely, whether on Junk2Go’s physical files, in Junk2Go’s computer systems or in a database (which may be hosted by Junk2Go or a third party on Junk2Go’s behalf). This information is only made available to Junk2Go staff on a “need to know” basis and for the purposes outlined above or to other people as outlined in this policy who have agreed to treat this information confidentially. These databases are protected by a firewall as well as host-based security. 

Disclosing Your Personal Information

We understand how important it is to keep your personal information private so we will disclose personal information we have about you only in certain specific circumstances, when:

  • You agree to the disclosure; or
  • We use it for the purposes we collected it; or
  • Disclosure is required or authorised by law

To the extent permitted by law, we may also disclose information about you to:

  • Third parties who provide services to Junk2Go from time to time; or
  • Junk2Go related companies for marketing purposes; or
  • Government agencies as part of our statutory obligations.

Right of Access to And Correction of Your Information

You have the right to access, update and correct your personal information held by us. We will take reasonable steps to ensure that personal information is up to date, accurate and complete.

If you wish to access, update or correct your personal information held by us, please contact our Privacy Officer Ph. 0800586524 or by email: [email protected] and we will take reasonable steps to ensure it is corrected.

You may opt out of any correspondence at any time using the contact details above,

Our Website

Our web server records information such as the length of your visit to the “site”, how you arrived at our site, the areas you visited and what information you viewed. This also includes email outs. This helps us to improve both our “site’s” content and performance, and our communications, by understanding what areas our customers utilize the least/most.

We may also use “cookies” to track our visitor’s preferences. A cookie is a small file that is kept on your computer by the website and is read by the site at certain times to determine preferences such as how information is to be displayed while you’re using our site.

Third party vendors, including Google, will show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website.

You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt out page.

Alternatively, you can opt out – opt out of cookies by visiting the Network Advertising Initiative opt out page.

You do not have to accept cookies and you can set up your browser to notify you when you receive cookies. This will give you the opportunity to decide whether or not to accept cookies. If you choose to disable cookies, you may not be able to access certain features of the site.

Tips on Sending Us Information

While we do all we can to guard your privacy, no data transfer over the internet is 100% secure. When you share your information with us, it is at your own risk. There are ways you can help to maintain the secrecy of your information:

  • Always close your browser when you have finished your user session; and
  • Ensure others cannot access your personal information and emails if you use a public computer.

Private and Sensitive Information from Items Collected

Junk2Go is not responsible for any private and sensitive information contained in waste that we remove. Please take care to remove any personal or commercially sensitive data from computers, laptops, phones and other electronic equipment prior to their removal. Documents that contain personal or sensitive information (such as bank account statements etc) should be shredded prior to disposing. Further information on disposal of sensitive information can be obtained by contacting us on Ph. 0800586524 or by email: [email protected]

Suppliers

If you, or a company you work for supplies goods or services to Junk2Go, Junk2Go may collect personal information about you in connection with the provision of those goods or services, either directly from you or from that company. This information will be used for the purpose of managing the provision of those goods or services.

Employees or Potential Employees

If you are employed by Junk2Go, or are seeking employment with Junk2Go, Junk2Go may collect personal information about you in connection with your employment. This information will be used for the purposes of the recruitment process, and if successful, managing your employment in accordance with the requirements of the Privacy Act 2020. You need to ensure this information is up to date, in accordance with Junk2Go’s polices and procedures.  

Camera Surveillance

Junk2Go premises and vehicles may be under video, camera and / or GPS surveillance. This is used for security and health and safety purposes and may be provided to law enforcement and government bodies, insurers, Junk2Go staff and subcontractors and third parties who provide services to Junk2Go from time to time. The information is held securely and in a format which is access controlled.

If Something Goes Wrong

Please contact us by email or phone if you believe:

  • Someone has gained access to your personal information by mistake.
  • We have breached our privacy obligations or your privacy rights in any way; or
  • You would like to discuss any issues about our privacy policy.

We will try to satisfy any privacy questions you have and correct any errors on our part. If you still have any concerns please contact our Privacy Officer, Ph. 0800586524 or by email: [email protected]  or contact us.

Junk2Go Contact Details

To find out more about the security of your customer data or get in contact with the Junk2Go Privacy Officer, Ph. 0800586524 or by email: [email protected]  or contact us.