FAQs

Google Rating

4.9

Based on 3569 reviews

Edward AlesanaOct 14, 2025

No comment available

Louise SimichOct 14, 2025

At a very busy time it’s great for things to be easy to access, fast response and reliable in servic…

Bill KerswellOct 14, 2025

Cant praise them enough. Highly recommend to all..Well pleased And will use again. Team worked well …

Yash MahlawatOct 14, 2025

No comment available

To wongthepwanitOct 13, 2025

If you are looking for a service to remove your old goods, quick and easy. Junk2Go is the company, I…

Kohine TuOct 13, 2025

Junk2Go are an excellent removal service. It is pleasing to know that they consider firstly is alway…

J DOct 11, 2025

Quick, efficient and friendly twam

Dave MurdochOct 11, 2025

Would definitely recommend Junk2Go. Good arrival communication. Our Apt kitchen was totally ripped o…

Luke ClancyOct 10, 2025

Amazing job! Thought it was going to be a painful one and they made it easy. Highly recommend this c…

Danielle LOct 09, 2025

Fast, easy booking followed by seamless no contact service and payment options. A great, stress free…

Cath LoganOct 09, 2025

Excellent service. Thank you.

John HuntOct 07, 2025

arrived on time, removed items quickly, all done in a dash!!

David GoodchildOct 06, 2025

Great service.would highly recommend.

Ben MorganOct 06, 2025

If I could rate 6 stars I would. If only other companies created end to end experiences like this. …

Mark DickinsonOct 06, 2025

Easy online booking service with confirmation. Arrived on time and cleaned up all our junk in 10 min…

Rob BradleyOct 05, 2025

The guys arrived on time and did a great job removing an old spa pool and tidying up after..

Just ThorOct 04, 2025

Amazing service, easy to book online & got ALL the rubbish we wanted out. Wish I could give it more …

Greta GOct 04, 2025

Great service. Removed my couch today. They were on time and very quick to remove. No issues at all.…

Nyree SandersOct 03, 2025

I called late afternoon and they came the next day. They gave me a time frame of between 2 hours tha…

Brendan PriceOct 02, 2025

Brilliant service taking away my old treadmill - thanks Junk2Go!

Lynnette LeathartOct 01, 2025

Excellent job would highly recommend

Ian & Kathleen SteedSep 30, 2025

Impressed with professional approach. Enquiry was handled efficiently resulting in a site visit to q…

Hoskin FamilySep 30, 2025

No drama. Quick and easy

James DSep 28, 2025

Sauaso and Gauta were amazing. These guys came on time and did a fantastic job. I was so impressed w…

Robert SalthouseSep 27, 2025

No comment available

Janice D SouzaSep 27, 2025

We have used this company on several occasions. Today we had Gauta & Sauaso and they were absolutely…

Cathy BlainSep 26, 2025

What a pleasure to deal with Junk2Go. They are professional, cost effective and it is a shame more c…

Torrie MSep 25, 2025

The team at junk2go is Amazing! Especially the team that does the physical work, I have meet the tea…

raeanna trembathSep 25, 2025

thanks that was fast and cheep

Ofaligi SemulanaTamaukaSep 09, 2025

Awesome service..the 2 staff attended with respectful, friendly helpful attitude..assessed the goods…

Les TaylorSep 23, 2025

Great service from Junk2go. Got rid of a full truck load of junk accumulated over 13 years in no tim…

Bryan WilliamsSep 23, 2025

Very friendly and efficient. Thanks, guys.

Kalina MaiSep 22, 2025

Super efficient and my garage has a lot more room now!

Michael ChandSep 20, 2025

Junk2go Papatoetoe. Isi and Filipo(spelling?) were the collectors. Very impressed. They were fast, w…

Ross HamiltonSep 20, 2025

Junk2go are a great company, turned up earlier than expected and so affordable. Thanks

Karen McConchieSep 18, 2025

We used Junk2Go to empty office premises. The service was wonderful. I won’t hesitate to use them ag…

Karen KellySep 18, 2025

Very speedy and efficient was bang on time and rang me and text me half an hour before arrival as pr…

M LuLuSep 17, 2025

Efficient & excellent service

HarrisSep 17, 2025

No comment available

Vince SestoSep 17, 2025

This is the second time I have used there service and it is always really easy to book and the guys …

Megan KirkSep 16, 2025

Great efficient and effective service. Would definitely use again!

Fahad HayatSep 16, 2025

Good communication, fast efficient service. Arrived when they said they would and completed the job …

Paola MartinezSep 14, 2025

No comment available

shana malio-sateleSep 14, 2025

Friendly, Professional and affordable

jenny watsonSep 11, 2025

Very friendly, thorough and quick Would definitely recommend

Mark GleesonSep 11, 2025

No comment available

Vsd MankalSep 09, 2025

Excellent service from booking to the truck team who loaded all the junk, tidied and broomed the are…

Alice FarrellSep 09, 2025

We have used Junk2Go twice now to remove renovation waste and they were quick and efficient both tim…

marcus hallSep 07, 2025

They were polite and efficient, I would highly recommend this company

mangala ratnayakeSep 06, 2025

Excellent service by the staff, friendly ,courteous and efficient.

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1. What do you do?

We remove rubbish and junk from just about anywhere – from houses, shops, offices, schools, cafes, building sites, after events, garages, storage facilities, lock ups etc. Our service includes all the loading and we clean up afterwards!

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2. What types of rubbish do you remove?

You name it we remove it! We remove household furniture and appliances like beds, chairs, couches, ovens, fridges, dryers, washing machines, tables, etc. We can also clear up paper, cardboard boxes, office junk, garden waste, renovation waste and so much more! 

However, we do not remove hazardous material like solvents, motor oils, petrol cans, gas bottles, asbestos etc. To confirm if we can take what you need to remove please call us at 0800 586 524, our rubbish removal experts can also advise you how to get rid of this type of waste if needed.

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3. How much notice do you need?

We have trucks available the same day, and in most cases, we can do the job a few hours after you call (we have done removals within 1 hour of the call). We do appreciate as much notice as possible, especially for early morning or late into the evening jobs. By giving plenty of notice, you have a better chance of getting a removal on the date and time that is most convenient for you. 

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4. Why use your service when we can hire a skip or a trailer?

Who wants to spend their free time loading a skip or trailer with rubbish? Our service is very efficient, making your rubbish disappear in minutes! Also, you only get charged for the rubbish we take away, whereas with a skip bin, you pay for the skip regardless if you fill it or not.

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5. Do we have to be at the premises for you to remove the rubbish?

Not at all! Once our rubbish removal experts are onsite, we can call or text you with the quote for approval. If you are happy with the quote, we can take away the rubbish on the spot and our office will call you to process the payment through credit card over the phone or send an invoice for pre-approved clients.

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6. Can you give us an accurate quote over the phone?

When you contact us, we will ask you a few questions about your rubbish and based on the information you provide we can sometimes give you an estimate of the cost. The exact cost of the removal will be provided by our rubbish removal experts onsite once they have seen the rubbish.

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7. How do you charge?

In most cases we charge by volume and and loading time, however differing factors can come into play. If the rubbish is particularly heavy (soil, concrete, etc.) flatbed rates apply. Call us to find out more. 

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8. How do we pay you?

Our preferred method of payment is through EFTPOS or any valid NZ credit card, we do not accept cash. Please note that all jobs need to be paid at the same time or right after the job is carried out while the team is onsite. 

We do offer 7 days and 20th of the month account terms for pre-approved commercial clients.

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9. What do you do with the rubbish and junk collected?

Reusable goods are recycled where possible and redistributed back into the community.

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10. Are you insured?

Yes, we are a fully licensed and insured company.

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11. How much do we charge for skip bin hire?

Currently we do not provide a skip bin or wheelie bin hire service. What we offer you is an easier alternative to this. We will do all the hard work for you by loading the junk and rubbish into our trucks and make sure to clean up after.

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12. Where is your office located?

Our head office is based in Rosebank Road, Avondale, Auckland.

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13. How big are your junk removal trucks?

Our junk removal trucks hold approximately 9 cubic meters of rubbish and waste (the same size as a standard large size skip).

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14. Do your junk removal teams work on Saturdays?

Our teams are generally available for Saturday jobs from 8AM to 4PM (earlier and later if needed). Call us free on 0800 586 524 to check availability in your area.

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15. What are your normal hours of operation?

We are open for business 6 days a week (Monday to Friday 7am to 7pm and Saturday 8am to 4pm). Sundays are by special arrangement only. Please note we are very flexible and often carry out early morning and late evening removals to meet customer demands.

 

Opening Hours

Monday to Friday
7am – 7pm

Saturdays
8am – 4pm

The opening hours are a guideline. We often work early morning and late into the evening to meet our clients’ needs especially for after hours commercial work.

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16. How soon should I book my appointment?

The sooner the better! At Junk2Go, our schedule tends to fill up quickly, so the sooner you can set an appointment the better chance you’ll have at getting a time that is most convenient for you. Of course, booking in advance is not always possible that is why we carry out many junk removals on the day and often within a 2 hour period from call to removal.

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17. Should I be prepared to help the junk removal team load my junk and rubbish into the junk trucks?

ABSOLUTELY NOT! You should be prepared to put your feet up and relax, go for a coffee or take time to do some shopping.

Our junk removal experts will load up and take away rubbish from your home or business. When we are on the scene, we will do all the work for you! After all, that’s part of our service.

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18. How and when should I pay?

Junk2Go rubbish removal service accepts payment after the job is complete. We accept many forms of payment, including credit card (MasterCard and Visa) or via EFTPOS. We do not accept cash. We are able to offer invoice terms for pre–approved clients.

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19. How do I arrange an account with you? And what information do you require to do so?

We can certainly open a commercial account after a successful application, simply email us with your requests at [email protected].

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20. What areas do you service?

We have rubbish removal experts ready to help Auckland-wide! For more information on the areas we service, please check out areas we service.

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